2021 hyundai palisade child lock failure notification

Cemal20

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Hello Everyone,

Today Randomly while driving my 2021 Hyundai Palisade ultimate, i heard 3 loud lock and unlock sounds coming.
Once I parked the vehicle, and re-turned it on, I got a notification saying "CHILD LOCK FAILURE"
Moments after getting that notification, randomly we got a call from Hyundai Canada saying "bring your vehicle into the dealership for inspection"
Then the dealership called us randomly saying "we need you to bring your vehicle in tomorrow at 10am"
When questioned, they stated that we have owned this vehicle for 2 weeks now and they will need to do a random inspection to see if everything is fine.

Has anyone dealt with this issue?
Whats causing that child lock failure?
and why would hyundai and the dealership call randomly saying bring the vehicle in.

Thank You
 
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