I downloaded the latest update last week, (May 26, 2023) on my 2020 Palisade Limited. The update version is for
Standard-class Gen5W Navigation (10.25 &12.3 inch Touchscreen).
With the new updated version for the Nav and Radio, the appearance has changed drastically compared to the 2020 factory NAV and Radio settings and overall appearance. All of my saved radio stations were removed and the updates did not save or transfer them. I've reinstalled and supposedly saved my new list of 40 stations 3 different times. All 3 times, when I turned off the car every station was deleted and a message says 'There are no saved presets. You can add a preset by pressing the * (star) button on the radio screen or in the station/channel list'
Also, every previously saved destination that was saved before the update was gone also and again another message says 'No Saved Previous Destinations'. Man,... this has pissed me off everytime I turn on the radio and there is only 1 AM station, 1 FM station, 1 Sirius XM station and some other channel named 'Sounds of Nature' with 7 choices of relaxing sounds. All of these stations are NOT stations that I tried to program and save.
I don't know why it continues deleting every station I've saved. For each station you want to add, there is an option at the bottom left side of the radio screen to click on, It has a symbol of a large star with + sign to '*Add Channel'. All 3 times I tried programing my stations, it does populates my list of 40 stations and appears like all 40 were saved but they get deleted when I turn off the engine and re-start the engine every time.
I'm lost for solutions. I'm hoping someone on this forum can let me know what I'm doing wrong.
Thanks in advance for any and all replies!!!