Liftgate opens automatically but will only close manually

Ajnc

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I have a 2020 Palisade and have been to the dealership 3x to get this issue resolved... the relay and actuator have been replaced but my liftgate still only opens automatically. To close it the dash button will not work, so the only way to close it is manually. Anyone have any ideas on the fix for this? It's very frustrating!
 

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